Frequently Asked Questions

Below are some of the most commonly asked questions that we receive. These should help you fully understand how Pioneer Therapy Center operates.

Do you accept cash payments?

Yes– most of our clients use their insurance to pay for treatment, but we do have a cash rate.

Do you take credit and/or debit cards?

Yes– we are happy to accept all major credit cards.

How do I know if these treatments will be covered by my insurance?

You can contact your insurance company and ask about outpatient Occupational Therapy benefits. Insurance companies vary in how they cover Occupational Therapy services.

Do you keep in contact with my doctor during treatment?

Yes– your doctor will receive a copy of the Initial Evaluation Report and is asked to return a signed copy to our office for treatment to continue. We expect that you will attend treatment in accordance with the plan that is approved of by your doctor and as is monitored and adjusted by the therapist in order to remain in active treatment. Your doctor will be kept informed of your progress with periodic progress reports.

Do you take walk-in appointments?

Yes– we do accept walk-in appointments. You may need to use our waiting room, but we will be able to treat you in a timely matter.

How long does it take to make a custom splint?

All clients will receive their custom-made splint the same day as their appointment. Custom splints take approximately 30-45 minutes, from making a pattern to completion. A trial wearing period of approximately 15 minutes is completed at Pioneer Therapy Center.

What Our Clients Are Saying

Don’t just take it from us, let our clients do the talking!

“What I like about Pioneer Therapy Center is that they have a great staff, and they are able to help people with all types of issues, and have good exercises to help with rehabilitation. My two children are achieving goals with their legs and feet. Their goals that they are reaching are to be pain free walking and running. The staff have creative ways to encourage them to work on their exercises, and take great care to heal them. The environment is very friendly and open. The staff makes everyone feel welcome and encouraged, they are great with teenagers. I love the staff!”

— Susan F

“What I like about Pioneer Therapy Center, is that they are very caring, and have a positive environment. Goals that I have to achieve at Pioneer Therapy Center are, to increase my amount of strength and motion, decrease pain, and work on desensitization. I feel that Pioneer Therapy Center has positive and fun environment, and have kind, caring, positive and awesome staff!”

— Dylan P

“Pioneer Therapy Center is more than a therapy center, they are a caring center. They don’t just express their concerns for their clients; they show their concern by asking questions, explaining treatments, and sharing accomplishments. Every session at Pioneer Therapy Center is filled with a variety that is practiced, and can be adapted for continued practice at home. The environment is cheerful. The office is bright and airy, and the staff are friendly and eager to help, as well as answer questions.”

— Debie B

Don't Hesitate. Get In Touch.

If you are interested in seeing what our team can do for you, send us an inquiry and we will get back to you as soon as we can!

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